22 Bedford Road
Carlisle, MA 01741

phone: 978-369-4898
email us



Please help us maintain a peaceful and quiet atmosphere that can be enjoyed by all.

  • All people in the Library should be treated with respect.
  • All people in the Library should work and converse in a quiet, courteous, and non-disruptive manner.
  • All people in the Library should be considerate of other patrons and staff and share the available library resources, equipment, and staff time and attention.

The Gleason Public Library will not tolerate inappropriate, disruptive, disrespectful or rude behavior to staff or other library patrons. Any patrons who do not adhere to or violate any Library policy may be removed from the building.


  1. Library staff and library patrons should report all complaints or incidents to the director in person or in writing.
  2. Any grievance or concern may also be brought before the Board of Trustees.
  3. Library staff may address individuals as to their behavior, serve a verbal warning, and/or revoke library privileges of an individual for a day.
  4. Library staff may inspect and/or remove an individuals’ bags/belongings while on library property.
  5. The Director/ Assistant Director may issue a verbal or written warning to individuals and/or may revoke library privileges for a specified amount of time up to 60 days.
  6. The Director, with the support of the Board of Trustees, may expel an individual from using the library and library grounds for an indefinite amount of time. An individual expelled from using the library, may appeal in writing to the Board of Trustees within 21 days of such action.
  7. Library staff, upon the refusal of any patron to obey his or her directive to comply with the policy, may make a complaint to the appropriate law enforcement agency.
  8. Library staff will call the Police to address any behavior that poses an immediate threat to the safety or well-being of other library users or staff.
  9. Patrons engaging in any illegal activities may face criminal prosecution.
  10. Parents will be notified if an action is taken regarding minors under the age of 18.

An Incident Report form is available at the circulation desk to complete for all procedures outlined above.


Adopted September 9, 2004, Board of Trustees. Revised April 3, 2012.